LEGAL

Privacy Policy

Last updated: July 2026

1. Data Controller

The controller of the personal data collected through this website is Voylore di Stefania Rella (hereinafter "Voylore" or "we"), a sole proprietorship with registered office at Frazione Compet n. 4, 38060 Besenello (TN), Italy, VAT no. 02849280223. For any privacy-related request, please write to stefydavide01@gmail.com.

2. What data we collect

We collect the data you voluntarily provide, in particular when you fill in the free consultation form:

  • First and last name;
  • Email address;
  • Destinations of interest, group size, travel dates and any notes you choose to share.

We also collect, in anonymous or aggregated form, technical browsing data (such as your preferred language, stored locally in your browser to improve your experience).

3. Purpose and legal basis

We process your data to:

  • respond to your requests and provide the consultation you ask for (legal basis: pre-contractual measures taken at your request);
  • comply with legal obligations (legal basis: legal obligation);
  • improve our website and services (legal basis: legitimate interest).

4. Payments and purchases

When you book or purchase a service, payment may be made by bank transfer or via PayPal.

  • Bank transfer: we process the data needed to identify and reconcile the payment (account holder's name, reference, amount and date). Your account details are handled by your bank under its own terms.
  • PayPal: the payment is handled directly by PayPal, acting as an independent data controller. We do not collect or store your card data or credentials: we only receive confirmation that the payment was made. Please refer to PayPal's privacy policy.

Legal basis: performance of the contract and compliance with tax and accounting obligations. Accounting and tax records relating to payments are kept for the period required by law (usually 10 years).

5. Data retention

We keep your personal data only for as long as necessary for the purposes for which it was collected and in accordance with applicable legal obligations, after which it will be deleted or anonymised.

6. Disclosure to third parties

We do not sell your data. It may only be accessed by providers who support us in delivering the service (e.g. hosting, email and the payment systems mentioned above), appointed as data processors where applicable. The site also uses third-party services such as Google Fonts, flag icons provided by flagcdn.com and — on the "Free Consultation" page only — the Calendly scheduling service, which may record technical data under their own policies.

7. Cookies and similar technologies

This site does not use its own profiling cookies or any tracking or analytics tools (such as Google Analytics). We only use the browser's local storage (localStorage) to remember your selected language: this is a strictly technical function that requires no consent.

On the "Free Consultation" page only, a booking calendar provided by Calendly (Calendly LLC) is embedded, allowing you to independently choose and confirm a time for your free call. Calendly may set its own technical, analytics and marketing cookies and displays its own consent banner inside the widget, independent of this site. Using the calendar is optional, and the processing of any data entered within it is governed by Calendly's privacy policy, available at calendly.com/privacy.

8. Your rights

At any time you may exercise the rights granted by Articles 15-22 of EU Regulation 2016/679 (GDPR): access, rectification, erasure, restriction, portability and objection. To do so, write to stefydavide01@gmail.com. You also have the right to lodge a complaint with the competent data protection authority.

9. Changes

We reserve the right to update this policy. Any changes will be published on this page together with the relevant update date.